I Tech AU Reviews

Among the popular products offered by I-tech.com.au, customers frequently opt for SanDisk Extreme Pro 1TB USB3.2 Solid State Flash Drives, known for their high read and write speeds, and Samsung Galaxy Buds FE Graphite, which feature active noise cancellation and touch control. For storage solutions, the Samsung 870 EVO 2TB 2.5" SATA III SSD is a sought-after choice due to its fast data transfer rates. In terms of services, I-tech.com.au is recognized for its affordable and effective web-design team, which tailors websites to specific business needs, and its networking setup services, including file, internet, and printer sharing. They also provide IT training for those looking to expand their knowledge in the IT industry.

I-tech.com.au accepts various payment methods to accommodate customer preferences. Customers can make payments using credit cards or PayPal, which are processed almost instantly. For those who prefer traditional banking methods, Bank Deposit and BPAY are available, though these options typically take one working day to clear. This flexibility in payment options ensures that transactions are convenient and accessible for all customers.

I-tech.com.au has a comprehensive return policy that covers various scenarios. For faulty products, customers are advised to email with a detailed fault description and preferred resolution, such as repair, replacement, or refund. A Return Authority (RA) number will be issued, and the item must be returned within 14 days of receiving this number. If no fault is found, a labour and return shipping fee may be charged. Once a product is confirmed faulty, it may be repaired, replaced, or refunded based on the manufacturer's instructions. Products returned for repair are accepted under the manufacturer's warranty terms. For change of mind returns, products must be sealed and unused, and acceptance is at the discretion of I-tech.com.au. The shipping policy indicates that they ship products Australia-wide, with no public access for pickup at the warehouse. Orders are processed online to ensure accuracy and allow customers to track order status and collect reward points.

I-tech.com.au prides itself as one of the oldest online computer stores in Australia, indicating a significant presence in the industry. While the exact number of years is not specified, the company's long-standing operation suggests a well-established business with a history of providing computing solutions to its customers.

To contact customer support at I-tech.com.au, customers can utilize the self-service options available on their website, which include a comprehensive FAQ section. For more personalized assistance, customers can email the support team by filling out the contact form provided on the I-tech.com.au contact page. Additionally, for direct communication, there is a contact number available for phone inquiries during business hours.

To track an order from I-tech.com.au, log in to the Customer Login section using your email address and password. Once logged in, navigate to the order status page, where you can view and expand the details of your order. If you encounter any issues or require further assistance, the FAQs section on their website provides additional information and guidance on order tracking and other related queries.